Chocolate factory Individual experience tour

Overview

Available languages

German

English

French

Spanish

Mobile ticket

Discover chocolate – experience happiness

The Chocolarium, the lucky factory of Munz and Minor, is located in Flawil – close to Lake Constance and Appenzellland, between Zurich, Winterthur and St. Gallen. On the interactive tour, visitors will learn in a playful way how chocolate is created – and how happiness gets into it.

From Tuesday to Friday, the glass gallery offers a fascinating look at the ongoing chocolate production. You can snack to your heart's content at several stations. If you like, you can decorate your own chocolate bar with our show confectioner. There is an exciting puzzle for children to join in.

After the tour, guests can relax in the self-service café. In the shop, fresh chocolates are available directly from the factory.

Ideal to combine with the Appenzell Show Cheese Shop, the Mogelsberg Treetop Trail or the UNESCO World Heritage Site of St. Gallen.

Further information: www.chocolarium.ch

Additional Info

Wheelchair accessible

Infants and small children can ride in a pram or stroller

Public transportation options are available nearby

Specialized infant seats are available

Transportation options are wheelchair accessible

All areas and surfaces are wheelchair accessible

Suitable for all physical fitness levels

Wifi

Cloakroom with lockers

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

What‘s Included

Meeting with our show-confiser

Interactive experience tour

Free tasting of different types of chocolate on the tour

Insight into live production (Tuesday to Friday)

At the end of the tour, decorate your chocolate bar freshly poured by the Show-Confiseur

What To Expect

Chocolate makes happy. But how does happiness get into chocolate? Come with us on the sweet journey, enjoy the unique insight into the production and reveal the secret. Immerse yourself in the world of chocolate and experience an interactive factory tour. Maestrani’s Chocolarium - the chocolate factory of happiness - awaits you.

Admission Included

Options

Chocolate factory Individual experience tour

Reviews

3.95

63 reviews

Total reviews and rating from Viator & Tripadvisor

A fantastic way to experience how Swiss chocolate is made
BrianE218,
Oct 10, 2025
- Review from Tripadvisor
5.00
Whoever designed this was a genius. This person figured out that if children on a tour are happy, then all adults (including those of us whose children these aren't) are happy. And, conversely, if a child is unhappy, then our experience is lessened. This tour is fun! From the first moment to the last, Munz reinforced the message all aspects of chocolate, from making it to eating, are fun. This is the perfect descriptor for this experience. Bright, consistent graphics. Things for children through adults to enjoy doing and eating. Hands on. Taste buds on. What a fantastic way to experience how Swiss chocolate is made. [And bring the kids.]
Zum das Gluck!
ShawnCB99,
Oct 3, 2025
- Review from Tripadvisor
5.00
Felt like I was in Willie Wonkas factory. Informative movie first, Chocolate fountains you can taste from, walking above the factory floor with lots of free samples, great store at the end. Everything had english signage. If you love chocolate you NEED to go here.
Great experience
katrinwH5370WA,
Sep 21, 2025
- Review from Tripadvisor
4.00
Great experience, great description from the creation to the end of the product with lots of small sample bites. A small cozy cafe corner made complete to the end.
Disappointing
Guide23573223542,
Sep 11, 2025
- Review from Tripadvisor
1.00
The visit really is not worth the trip. The production line was closed without our knowledge and without any price reduction. It's impossible to taste new products. Chocolate in the shop was much more expensive than Denner..... No special offer except for the cans of breaks without indication of taste. Very disappointed with the asking price.
Never went
O3587KFneilc,
Aug 18, 2025
- Review from Tripadvisor
1.00
Deceptive advertising wanted to visit Lindt chocolate factory somehow got directed and booked to another factory Lost our money
No insight
Fearless29360596542,
Aug 14, 2025
- Review from Tripadvisor
1.00
Disappointing visit – unfortunately no “luck” at the Glücksfabrik We were really looking forward to visiting the Chocolarium, especially the children. The fact that there is no free chocolate is perfectly fine, and the time limit of tickets until 11 am is also understandable. However, there was one unpleasant experience: A person in front of me showed the same QR code as me – he accepted it, I didn’t. The only difference: I'm a foreigner. This led to long discussions, intransigent staff and, in the end, disappointed, crying children. Unfortunately, the boss did not make a very happy impression either and had little to do with the “happiness factory” feeling. In addition, I noticed that it seemed a bit dingy overall – sticky grips, slightly unkempt impression. Conclusion: For us, unfortunately, a disappointing day. We expected more friendliness, fairness and cleanliness.
Visit not essential
amandinelY2734PS,
Aug 14, 2025
- Review from Tripadvisor
4.00
Nice but classic visit, nothing innovative, see the production line is very interesting nevertheless admission is expensive for what there is to see, 41CHF for two adults and one child. It's all in German and English.
Chocolate paradise for young and old alike.
eliserV5898JF,
Aug 4, 2025
- Review from Tripadvisor
5.00
I loved my visit to this chocolate factory in Switzerland. The tour is very complete, with lots of information on chocolate, its manufacture, its history; and of course, unlimited tasting! Milk, black, white, vegan, there is something for everyone. A real pleasure for the taste buds. A great crush for chocolate fountains and the walkway that allows you to observe the production live: both fun, educational and very appetizing. The place is suitable for children as well as adults, everyone finds something to enjoy. To note, there is room to park easily. Small downside: all explanations are in German or English. Fortunately, it’s very visual so we understand the essentials without problem. Also, a little waiting if you want to make your own tablet, but it is an optional activity. Tip: remember to book your tickets online to avoid the long line at the ticket office.
Recommended
335hanna ,
Aug 3, 2025
- Review from Tripadvisor
4.00
It was a very cool experience. There were many exciting stops. Especially the last one where you could create your own chocolate.
Very nice
tobiask297,
Aug 2, 2025
- Review from Tripadvisor
3.00
That's nice. But from the price-performance ratio it is not worth it. Unfortunately, the production was not in operation. The Waiting time after the chocolate design was quite long.