What‘s Included

What To Expect

Reviews

• Interesting but too rapid

  6ronnym,

  Nov 13, 2025

  - Review from Tripadvisor

  3.00

  Beautiful opera house. The guide spoke fluent English but at the same speed as Italian is spoken. She didn’t have any thing for us to locate her- easy to lose. Museum very interesting but insufficient time in each room.

• Disappointing

  Sibyl P,

  Nov 5, 2025

  - Review from Viator

  2.00

  This is not a "behind the scenes" experience. We were permitted to look into the theatre from a box for 3 minutes while a rehearsal was in session and then were taken for a dull tour of the museum with portraits, sculptures and memorabilia related to Opera at La Scala. We were never had a tour of the theatre or saw anything back stage.

• La Scala Tour

  Charles L,

  Oct 22, 2025

  - Review from Viator

  5.00

  very interesting place. Good music history. They love for you to go on and on, but i will pass at ts point.

• Very disappointing.

  John D,

  Oct 13, 2025

  - Review from Viator

  1.00

  I was so looking forward to this tour. Unfortunately, it was extremely disappointing. The tour began well when the guide recognized my cane use and invited me to use a lift to the upper level where the tour began. We first visited the Opera House where a rehearsal was in progress. It was most interesting to watch for a few minutes before proceeding into the museum, where we sat for a few minutes for an interesting narrative about the history of LaScala. Once we entered the museum, we encountered other tour groups. At times, there were as many as 3 groups in one small room. It became very difficult to focus since I could hear other guides speaking simultaneously. The rooms also became very crowded and warm. After the third room I left the building. Deeply disappointed.

• Informative, if basic

  Meg B,

  Oct 2, 2025

  - Review from Viator

  3.00

  As a theater lover, I was especially excited to tour the space. Guide was informative and kept things moving. Good to know that a view from the box isn't always guaranteed -- we were lucky to witness a few moments of a rehearsal. Pro-tip: there's only one bathroom and it's on the third floor.

• Well worth it tour of La Scala

  Gerald M,

  Sep 30, 2025

  - Review from Viator

  4.00

  Very informative tour guide did a great job of providing background info. Also very happy that she was able to allow out viewing of the inside area as there was a rehearsal going on and lites were down. Lucky for us as soon as we entered the box the lites c@m3 in @nd we were allowed to get s one great pictures.

  

  

  

• La Scala guided tour

  Angelina H,

  Sep 27, 2025

  - Review from Viator

  3.00

  The headphone sound was very poor quality, cracking and buzzing throughout. The guide was not engaging and seemed bored in his job - for such an incredible building and such a rich subject this was disappointing. The museum, costumes and art work was very interesting, the video displays were enlightening and the auditorium was breath taking. We loved our visit but only after we went our own way. We left our guide after 20 minutes feeling very disappointed with the experience. In hindsight we wished we had just booked an entry ticket.

• Poor customer service - bait and switch

  Peggie F,

  Sep 24, 2025

  - Review from Viator

  1.00

  I booked (and paid for) a tour with a private guide. When I arrived at the meeting point, a Viator coordinator checked me in, then shuffled me off to a group of 20. When I told the guide I’d booked a private tour, he shrugged and said he could do nothing…and said no one else could help me. After the tour, I reached out to Viator requesting some of my money back. They refused and offered no explanation nor apology.

• Very knowledgeable guide...

  Nancy M,

  Sep 22, 2025

  - Review from Viator

  5.00

  Very knowledgeable guide with good insights into the history and music. Best part was seeing the inside of the theatre.

• Disappointing experience

  Alain S,

  Sep 21, 2025

  - Review from Viator

  1.00

  There was a rehearsal in the theater so we couldn't see him when that was the important part of the visit. These rehearsals are planned in advance and Viator is not expected to sell tickets at this time. The band was very angry and I hope now that Viator will be professional enough to refund us with an apology for this missed afternoon. We left Milan the next morning, we'll never see La Scala.

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