Private Tour
New York Private 9/11 Memorial Tour with Optional Museum Ticket
Overview
Available languages
Mobile ticket
The terrorist attack in New York on September 11, 2001 is one of the most important events in the city’s history, and you can gain a deeper understanding of this tragic day on this private tour. Visit the landmarks of Ground Zero, including the National September 11 Memorial, with a guide who has a personal connection to that day. This tour offers an intimate encounter with history as you hear the stories of not just tragedy but also heroism and resilience.
Upgrade for entry to the 9/11 Museum. Pre-booking guarantees your spot, and the museum is filled with artifacts to enrich your experience following our guided tour.
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
A moderate amount of walking is involved. Please wear comfortable shoes.
Please dress appropriately and bring layers in case of cold weather.
9/11 Museum admission is NOT included unless option is selected at time of booking.
There is airport style security at the 9/11 Museum. All large bags must be checked.
Children 5 and under free with paid adult ticket
Our guided tour is 90 minutes. You can also add on a visit to the 9/11 Museum, which takes about two hours. Please note, if you have booked our 2pm guided tour with Museum access, your Museum visit will be limited to 90 minutes due to the Museum’s 5pm closing times
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What‘s Included
Optional upgrade to discover the artifacts in the 9/11 Museum with your skip-the-line ticket
New York City private guide with a personal connection to 9/11
Tour of Ground Zero, including outside St. Paul’s Chapel
Tales of heroism, tragedy, and resilience to enrich your visit
Guided visit to the 9/11 Memorial
Gratuities
What To Expect
St. Paul's Chapel
The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.
Options
Tour with Museum
With Museum Entry
Tour Only
No Museum : Museum upgradable on site
Reviews
278 reviews
Total reviews and rating from Viator & Tripadvisor
Tissues were plentiful and useful
T6743OPlindaz,
Oct 25, 2025
- Review from Tripadvisor
5.00Russell Roubin was knowledgeable, compassionate, and an effective storyteller who brought the history of the site to life in a respectful way.
A honorable tribute
LEE S,
Oct 24, 2025
- Review from Viator
5.00Jim Q. was a truly wonderful guide and storyteller. His firsthand account of his actual experience that fateful morning brought the event even more into focus for us. He obviously cares deeply about honoring those who sacrificed on 9/11. Being a guide is much, much more that just a job to Jim Quinn and we feel very fortunate to have been blessed with his care and attention on our first visit to the 9/11 Memorial.
A great tour
Stuart L,
Oct 3, 2025
- Review from Tripadvisor
5.00Dave brought the tragedy to life and explained all about the area and how it has evolved after the terrorist attack. It was a very worthwhile tour and we thoroughly enjoyed it
Personal stories of 911
jamieaC7286EB,
Sep 8, 2025
- Review from Tripadvisor
5.00Paul Kelly was a great guide. I learned so much more than I would have by just walking around. He had lots of personal stories to share and asked/listened to our stories of that day as well. Highly recommend.
Jaclyn was awesome.
388charleyg,
Jul 28, 2025
- Review from Tripadvisor
5.00Jaclyn was an amazing tour guide. You could feel her love and enthusiasm while she spoke and she made our experience so meaningful.
9/11 Memorial Private Tour with Helene was amazing! She did a great job sharing her experience & knowledge with us! 👏🏻👍🏻
Annette N,
Jul 9, 2025
- Review from Tripadvisor
5.00Our tour guide was fantastic! We loved Helene’s knowledge & she was able to connect with us! We were so glad we chose this!
Memorable Day
kayemakin,
Jun 15, 2025
- Review from Tripadvisor
5.00While most of us experienced 9/11 in our own way, having the experience detailed for us by our private guide made this a memorable day. Rob Maass was our guide who took time to describe for us everything we saw during our tour and shared his own thoughts. Our tickets with him helped us "skip the line" for the Museum, giving us extra time to explore. Worth every penny, we highly recommend this tour and Rob!
911 Memorial and Tim the Local Tour Guide
John D,
Apr 22, 2025
- Review from Viator
5.00Tim, Our guide from Viator was a 5 Star Tour Guide. Not only did he interact with every member of our 5 person Tour he was very genuine, and made us all very curious to hear his personal story tied to the Tragic Day in USA history. Our party of 5 would have never known the deatiled stories behind the memorial had we did it ourselves. If you are wanting a fantastic Tour of the 911 memorial, and a unique perspective then ask for Tim! Tim knows Manhattan, as he has lived and worked in NYC for more than two decades. Thanks again Tim from all 5 of us for the informative, educational Tour of the 911 memorial. PS send us the link to your TV commercials from the past. JD
Maya ⭐️⭐️⭐️⭐️⭐️
annecV1680NE,
Feb 15, 2025
- Review from Tripadvisor
5.00Excellent tour. Personal insight and clear explanations of all. Grateful we took the time to book this tour. Maya was outstanding.
An unforgettable experience
Lauren S,
Jan 25, 2025
- Review from Tripadvisor
5.00Tim was our tour guide and it was a true pleasure to meet him. Knowledgable, warm & friendly we left feeling like we had made a new friend. Tim honoured the memory of those who perished and those who gave their lives. This was an experience we won’t ever forget.
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