Xel-Ha Tickets with Transportation included
Overview
Available languages
Mobile ticket
Attention, water lovers! The park is open from 8:30 a.m. to 5:30 p.m. and has more than 50 attractions. At Xel-Há natural paradise located along the Riviera Maya, you can have an amazing jungle adventure, as you explore a lagoon, cenotes, caves and a hidden beach. You can bike around the lush grounds or simply lay down in an inner tube and drift along the river. And if you love snorkelling, you're in for a treat, because gear is included, with mask, fins and flotation vest. Relax on comfy lounge chairs or take a nap in a hammock. Lockers, restrooms, changing rooms, showers and a towel are available for use. This park is the perfect place for families to create unforgettable memories. You'll get unlimited ice, soft drinks and mineral water to keep you cool! and if it's your birthday, we've got a special surprise just for you!
we've got you covered with transport to and from your hotel!
The All-Inclusive option includes breakfast, lunch buffet and an open bar.
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Important: Children must be accompanied by an adult all the time.
With All-Inclusive option, Food and beverages are included at the 5 restaurants with Mexican, international and fast food as well as snacks and ice cream.
Bring a swimsuit, comfortable clothes biodegradable sunscreen and insect repelent.
Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
The Voucher schedule is informative and it does not indicate your pick-up time.
The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
Tours and days of operation are subject to availability and changes.
All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
Some activities like underground rivers have a check point for health issues
Infants are unable to thermoregulate, meaning they can only swim in certain areas.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What‘s Included
The All-Inclusive option includes breakfast, buffet lunch, domestic open bar and soft drinks
Inner tubes and bicycles are available for use
Hotel pickup and drop-off
The Light option includes unlimited soft drinks, ice and mineral water
Use of lounge chairs, hammocks and rest areas
You will receive your park entry wristband on the bus on the way to the park.
Access to showers, lockers and towels
special surprise if it is your birthday
visitors will have access to more than 50 attractions including guided tours inside the park
Snorkeling gear is included, with mask, fins and flotation vest
Gratuities
Optional activities: These are educational activities of interaction with wild life, Sea Trek, Snuba
Souvenirs (Available to purchase)
Photos (Available to purchase)
Light option does not include food and alcoholic beverages
What To Expect
Xel-Ha Park by Xcaret
Xel-Ha is considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities; in Xel-Ha’s park you can enjoy lagoons, cenotes and caves, where seawater mixes with the fresh water of the world’s longest underground river system. Complimentary lifejackets, inner tubes, bicycles, access to lounge chairs, hammocks and rest areas are included. Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture. New at Xel-Há this year you can have the chance to experience as world Earth Day, Birds’ Day, World Sea Turtle Day, Day of the Manatee, Purification Ceremony, Treasures of the Cove, Secrets of the Jungle. Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar and the roundtrip transportation to your hotel.
Water Activities: -Inlet Exploration, -River Swim, -Underwater Observatory, Rivel Floating, Scenic Lighthouse Fun descent, Snorkeling,
Options
Xel-Ha All-Inclusive &Transpor
Breakfast, buffet, open bar: Breakfast from 9.30-11.30am. Snacks and lunch buffet from 11:30am-5:30pm. Local open bar & unlimited soft drinks
Pickup included
Xel-Ha Light & Transportation
Soft drinks, ice mineral water
Pickup included
Reviews
539 reviews
Total reviews and rating from Viator & Tripadvisor
Not trustful service
Ma S,
Jun 16, 2025
- Viator
1.00We will never forget this feeling all our friends wake up early and wait meeting point 23 minutes and no one show up and after I called they said they come but we are not there and I was message to tour operators as soon as we are at meeting points but they don’t care they don’t refund our money. Total of 8 seniors are very upset and waste our time of vacation and money. Don’t used them.
Don’t trust.
Ma S,
Jun 16, 2025
- Viator
1.00No one pick up from meeting point and not refund back. They all liars. We lose money and time of the vacation and feeling upset for whole day. Never forget this feeling don’t use them.
Fantastic half day trip....
Rachell S,
May 29, 2025
- Viator
5.00Fantastic half day trip. Just as advertised and great fun for all. Saw plenty of turtles and a stingray
Very fun!!
Mark I,
May 9, 2025
- Viator
5.00We had an excellent time! We definitely recommend a visit to this place! Also, we strongly recommend the zip-bikes, even though they are an additional expense. They are well worth it!
Amazing
Zaire h,
May 7, 2025
- Viator
5.00Wonderful experience 10/10. My son was able to relax a lot and play in the kiddie area. While my daughter and I swam for over 6hrs doing the zip lines in the water and jumping off cliffs. In addition to transportation being smooth ride and great communication from pick up time at the resort to drop off at my resort. Would 100% go back
Related Experiences
Operated by Grupo Xcaret